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Union Project Steward
Position Reports To: Deputy Director
Purpose: A Union Project Steward is the point of contact between the organization and the community. By greeting guests and assisting space renters, this position helps to welcome and engage all visitors.
The right candidate will be outgoing, organized, procedures oriented, and have excellent verbal communication skills. This position provides an opportunity to get to know community members, as well as work in a fun, dynamic, and unique place surrounded by creative community builders.
Primary Duties and Responsibilities:
- Act as a liaison for space renters, including but not limited to:
- Assisting with event setup and /or cleanup
- Fielding questions
- Ensuring the renter abides by their rental agreement
- Greet and direct guests, including but not limited to:
- Signing in all guests
- Answering phones, taking messages, and directing calls
- Answering questions and providing basic details regarding programming at UP
- Perform light housekeeping duties, including but not limited to:
- Taking out garbage
- Wiping down counters
- Cleaning windows
- Upkeep of entrances
- Restocking shelves
- Conduct tours of the space
- Work with staff to assist individuals and organizations with programming in our spaces
- Process sales
- Maintain a welcoming environment for guests and ensure all experiences are in line with UP’s values
All Union Project Stewards will receive the training necessary to be fully self-sufficient to satisfy the expectations of the position.
Qualifications, Requirements, and Skills:
- Strong customer service and interpersonal skills.
- Strong problem-solving and decision making skills.
- Commitment to community building and a desire to serve the community.
- Self-motivated with strong initiative.
- Ability to work independently and cooperatively with staff and members of the general public.
- Experience working with diverse communities.
- Ability to lift 50 pounds.
- Have or be able to obtain First Aid/CPR/AED certification. Union Project will underwrite the cost for training if necessary.
- Strong skills in both written and verbal communication. Ability to learn and be able to effectively communicate Union Project’s mission and history, current endeavors, and future vision.
- Flexible schedule with ability to work weekday evenings and early morning, late evening, and weekend hours (As needed for programs and events).
- Have or be able to obtain Act 33/34 clearances.
It is important to Union Project’s mission that our programs and events are fully inclusive, and that our team is representative of the communities we work within. We strongly encourage people from underrepresented populations to apply.
It is the Union Project’s intent to provide equal opportunity for all persons. It is the Union Project’s policy that all qualified applicants for employment will be recruited, hired, and assigned on the basis of merit without regard to race, creed, color, sex, sexual orientation, gender identity, age, national origin, or disability. UP employment policies and diversity plan have been, and will continue, to ensure that all qualified individuals are treated equally with no discrimination in compensation, opportunities for advancement (including promotions and transfers), training and discipline based on race, creed, color, sex, sexual orientation, gender identity, age, national origin, or disability.
About Union Project
Union Project is a non-profit organization that uses the arts to bridge gaps between communities.
Located in a historic building at the intersection of diverse neighborhoods, we enrich lives and strengthen the stability of Pittsburgh’s neighborhoods and residents. Since 2001, Union Project has empowered community members and leveraged the arts to create positive social change.
In FY19, Union Project will provide 26,000 experiences through community offerings, ranging from arts classes for people of all ages and skill levels, to professional development services for artists, to events that bring us all together.
To curate community programming, Union Project cultivates partnerships with artists, small businesses, nonprofits, and individuals – resulting in diverse and enriching public programming, and building community wealth together.
We value community, inclusivity, art and artists, collaboration, and joy. We envision a future where through the arts, everyone is able to transform their lives and communities.